ClearView IT Blog

ClearView IT has been serving the Phoenix area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 5 Giveaways that You’re Being Baited With a Phishing Scam

b2ap3_thumbnail_phishing_scams_400.jpgPhishing attacks grow more common every day, particularly because it’s so challenging to know who’s for real and who’s a fake on the Internet. The anonymity of the Internet has fostered an environment where hackers can extort money with little fear of getting caught, under the right circumstances. How can you protect yourself and your business from being targeted by phishing attacks?

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Tip of the Week: 3 Basic PC Tips That Every User Should Know

b2ap3_thumbnail_basic_pc_tips_400.jpgFor this week’s tip, we’re getting back to the basics by highlighting three PC tips that every user should know. If you aren’t familiar with these common tips, then don’t feel bad. This article is for you and you’ll be a more proficient computer user because of it!

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Tip of the Week: 3 Reasons Why Skipping Your Breaks Can Hinder Productivity

b2ap3_thumbnail_take_a_break_400.jpgWe live in an age where productivity is at its peak, but as you might be aware, this often leads to a stressful work environment where anything less than your best can be considered slacking. You might have several tasks that need to be completed today, but we’re sure you can take the time to read this blog about giving yourself a break once in awhile. You might find that breaks are absolutely crucial to both your creative and physical well being.

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Tip of the Week: How to Know if Someone Else is Using Your Google Account

b2ap3_thumbnail_security_for_your_google_account_400.jpgHow often have you logged into your Google account, only to find that there’s some suspicious activity going on? You might wonder why, where, and how this happened, but in case you weren’t aware, you can access some of this information by simply checking out your Google account’s security settings. Here’s how it’s done.

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Tip of the Week: What if We Told You That You Can Improve Productivity AND Save Money?

b2ap3_thumbnail_three_solutions_400.jpgFor a business to prosper, there has to be more than a casual consideration of the expense report. Most businesses do their budget yearly, but some smaller organizations have gone to a three-month (or quarterly) budget to improve their ability to be more agile with their capital. There are times, however, where no matter what you seem to do, expenses outfox profits and your company has to take a hard look at what they are going to do to right the ship.

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Tip of the Week: 5 Shockingly-Easy Ways to Improve Your WiFi Signal

b2ap3_thumbnail_tip_for_wifi_400.jpgWouldn’t it be nice to boost your WiFi signal and access it from anywhere in and around your office? Sometimes the solution is purchasing a new, more powerful router, but you might be able to get more out of your existing device by improving the placement of it.

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Tip of the Week: How to Know For Sure When Your Email Has Been Read

b2ap3_thumbnail_mail_track_400.jpgOne nail-biting aspect about email is that you’re never sure if the person you sent your message to has actually opened it and read it. This is especially the case if it’s an important message. When you don’t hear back as quickly as you’d like, you then begin to doubt if the message was ever even received, which could lead to unnecessarily contacting them by different means. This only looks desperate. To calm your nerves, there’s an extension for Chrome that tracks details like this for Gmail.

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Tip of the Week: 6 of the Most Useful Cortana Commands

b2ap3_thumbnail_cortana_for_windows_400.jpgWho is Cortana? Windows 10 users all over the world are finding this out as they turn to Microsoft’s newest personal assistant with their important questions. One thing we know for sure about Cortana is that she can do a lot more than just search Bing. Here are six useful things you can have Cortana do for you.

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Tip of the Week: 2 Fast and Simple Ways to Search with Google Chrome

b2ap3_thumbnail_drag_and_drop_search_400.jpgOne of the greatest parts of the Internet is how easy it is to search for new information on a particular subject you’re unfamiliar with. Usually this is done by utilizing a search engine like Google, but the search giant’s web browser, Google Chrome, makes this way easier by providing built-in search functions into the browser, including a super-simple drag and drop search function.

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Tip of the Week: 5 Ways to Keep Your Internet Browsing Private

b2ap3_thumbnail_anonymous_browsing_400.jpgIt turns out that the Internet isn’t as anonymous as it seems. This is a hard lesson learned by more than 37 million users of Ashley Madison, a website dedicated to cheating on one’s spouse. In July, the site was hacked by the hacker group, “The Impact Team,” and they’re currently threatening to expose the cheaters by going public with the database. In this particular case, Ashley Madison users should have known better--on two levels.

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Tip of the Week: Grow Your Business By Improving Customer Service [VIDEO]

b2ap3_thumbnail_customer_service_tips_400.jpgThe Internet has given modern businesses the ability to grow like never before. On the flip side of the coin, the Internet can quickly bring down a business if a dissatisfied customer chooses to broadcast their negative experience and opinions. Therefore, it’s essential to take customer service seriously.

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Tip of the Week: How to Knock the Socks Off Your Audience with Your Speech, Part 2

b2ap3_thumbnail_tips_for_presentation_400.jpgIn last weeks’ tip, we discussed various ways you can prepare for a big presentation, including the content development stage, audience definition, and practice sessions. This week, we’ll be discussing ways in which you can ensure that your presentation goes off without a hitch, so that your audience (and you) can benefit from it as much as possible.

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Tip of the Week: How to Knock the Socks Off Your Audience with Your Speech, Part 1

b2ap3_thumbnail_public_speaking_400.jpgWhether you’re presenting at a trade show, webinar, conference, or giving a sales demonstration, giving a solid presentation is a crucial skill to master and add to your strategies. However, if you are part of the 74 percent of people who suffer from speech anxiety (glossophobia), these opportunities may seem incredibly daunting. With some solid preparation before your presentation and a few tricks to master while giving one, any professional can master the art of public speaking.

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Tip of the Week: Why It’s Smart to Dumb Down Your Smartphone

b2ap3_thumbnail_useful_smartphone_400.jpgThe smartphone was an incredibly valuable introduction to the business world, allowing entrepreneurs to exponentially increase productivity both in and out of the workplace. However, they are a double-edged sword, capable of cutting down barriers, or slicing productivity to ribbons with time-wasting apps and texting.

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Tip of the Week: Ctrl+F May Be the Most Handy Keystroke that You’re Not Using

b2ap3_thumbnail_find_that_needle_400.jpgThere is so much content on the Internet that finding exactly what you’re looking for can be quite challenging. Search engines like Google and Bing help out immensely by narrowing down your search to one web page, but how do you find what you specifically need on a single page?

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Tip of the Week: How to Attract and Keep Quality Employees with Workplace Flexibility

b2ap3_thumbnail_workplace_flexibility_400.jpgWith each new generation comes a new group of workers, and attracting good, quality help can be difficult. Even if you can find good help, it can be a challenge to keep. A study at Cornell University has proven that workplace flexibility can greatly improve the odds of finding good employees - and keeping them around.

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Tip of the Week: How to Walk the Line between Boss and Friend

b2ap3_thumbnail_office_relationships_400.jpgWhen you first started your company, you may have had a group of close friends who were your original employees. They started off ambitious, like you, but gradually they grew more and more complacent. Now they are a hazard to your company’s future, and you don’t like that. You feel like you need to replace them with someone who cares about the company’s future, or maybe you just found someone who has more skill than them, but what if you don’t get along as well with the new employee? And how do you fire a friend?

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Tip of the Week: Prank Your Co-Worker By Changing the Size of Their Desktop Icons

b2ap3_thumbnail_desktop_icons_tip_400.jpgIt’s fun to find new ways to customize your PC’s desktop to fit your taste and personality. In fact, we bet that your current wallpaper image speaks volumes about who you are. Did you know that you can even adjust your desktop’s icon sizes?

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Tip of the Week: How to Make Naptime a Real Thing for Your Office

b2ap3_thumbnail_nap_at_work_400.jpgWe live in an age where we are trying to get the most out of our employees, but sometimes it can be difficult to keep up the hard work all day. Productivity applications and software can only go so far when your team is exhausted. Sometimes you might wish you could be back in the good old days of elementary school when naptime was a thing. So, why not give it a try in the workplace?

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Tip of the Week: Don’t Let the Undertaker Overtake Your Business

b2ap3_thumbnail_mortician_msp_400.jpgBusiness is booming, and you are busier than ever. Your company is expanding at a crazy rate. But, what if something were to happen to you? Would your company be able to carry on in your stead, or would it crash to the ground in a blaze of glorious defeat?

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Tip of the Week: 3 Easy Ways to Max Out Your iPhone’s Battery Power

b2ap3_thumbnail_iphone_data_400.jpgSome business owners rely on their iPhone for a lot more than just work-related functions. With so many applications and whatnot consuming your phone’s processing power, your iPhone’s battery can quickly get drained. This, in turn, drains your productivity. If your phone is always dead, you can’t get much done with it. Shouldn’t there be a way to boost your battery’s efficiency?

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Tip of the Week: How to Learn from Your Competitors

b2ap3_thumbnail_tip_watch_your_competitors_400.jpgNo matter what kind of business you run, you’re likely to gain many friends and allies in the war of entrepreneurship. However, you’ll also gain a lot of enemies (i.e. your competitors) that you’ll need to one-up somehow. Of course, you could always just exploit what they are doing wrong, but what about what they are doing right?

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Tip of the Week: How to Take Advantage of a Password Manager

b2ap3_thumbnail_password_management_400.jpgHave you ever been prompted to change your password, then forgotten what the new one was twenty seconds later? Changing passwords consistently is a good practice, but let’s face it; unless you have them put away somewhere, you are probably going to forget about them at least once (unless you use a post-it note on your monitor, which is never a good idea). Additionally, if passwords are short and easily guessable, you risk being targeted by a phishing attack or other hacking attack.

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Tip of the Week: How to Check the Specs for Your PC’s and Server’s OS

b2ap3_thumbnail_checking_the_secs_of_your_machine_400.jpg“What kind of computer have you got there?” For a novice computer user who knows very little about this sort of thing, being asked a basic question like this can be baffling. You don’t have to be embarrassed by your lack of technical prowess. Microsoft makes it easy to find out what you’ve “got under the hood.”

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Tip of the Week: Who’s Leeching Service from Your WiFi Network?

b2ap3_thumbnail_stealing_my_wifi_400.jpgWireless connections like WiFi can be tricky at times. Either they don’t work, the connection isn’t a very good one, or there are too many people using it for it to be effective. Whatever the reason, you can bet that there are people using your WiFi who shouldn’t be can be. This can lead to many problems including security concerns, slow browsing speeds, and more.

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Tip of the Week: How to Troubleshoot A Failed Backup

b2ap3_thumbnail_failed_backedup_400.jpgWhen a disaster strikes, you should be able to recover quickly and efficiently with minimal downtime. Unfortunately, for some businesses, things don’t work out quite so smoothly. If your backup doesn’t process correctly, you might be in a bind when it comes time to restore operations from your backed-up data. How does one go about troubleshooting a failed backup?

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Tip of the Week: Use Outlook Quick Steps to Breeze Through Your Email

b2ap3_thumbnail_outlook_mail_400_20150220-055732_1.jpgOne of the best reasons to use Microsoft Outlook is the little-known Quick Steps feature. With Quick Steps, you can apply multiple actions at the same time to your email messages. Users that feel bogged down by their inbox will especially appreciate this email management tool.

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Tip of the Week: Managed IT Abbreviations Don’t Have to Be Confusing

b2ap3_thumbnail_confusing_acronyms_400.jpgIt’s always important to know about what you’re investing in before you take the leap of faith. In the world of business and managed IT, we understand that jargon and abbreviations can potentially kill a sale. This is what we call “geekspeak,” and while it’s generally avoided as much as possible, it can cause some business owners’ eyes to glaze over and zone out.

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Tip of the Week: Retrace Your Steps in Microsoft Word with Go Back

b2ap3_thumbnail_microsoft_word_400.jpgHave you ever been working in Microsoft Word and needed to go back and check an edit you made, but you didn’t remember what you did, or where in the document you did it? Going back and reviewing your edits in Word is easy using the little-known Go Back command.

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Tip of the Week: How to Securely Connect to Public WiFi

b2ap3_thumbnail_wifi_security_400.jpgAs the Internet of Things and BYOD make headlines in the technology world, more and more devices are connecting to wireless networks. While this means that technology continues to grow more mobile, it also means that threats are given new avenues to access countless devices, many of which might contain information of a personal nature.

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Tip of the Week: How to Deal with Internet Trolls

b2ap3_thumbnail_issues_with_internet_trolls_400.jpgLet’s face it: The Internet is filled with opinions, and several of them are undoubtedly wrong. Generally, most mature people will take these opinions with a grain of salt and move on. The other half of the population absolutely must respond. These responses are often less-than-friendly, and some of them are just trying to anger the original poster. We call these people Internet trolls.

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Tip of The Week: 7 Communication Mistakes to Avoid

b2ap3_thumbnail_angry_workplace_400.jpgIf you feel like you’re having trouble communicating with your team, it’s probably because you are. In fact, it may be because you’re communicating with them the wrong way. By overhauling the way you approach small talk and office chit-chat, you can improve office intercommunication and your own public image.

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Tip of the Week: How to Achieve Optimal Working Conditions

b2ap3_thumbnail_workplace_efficiency_400.jpgHumans are self-serving, especially when it comes to the workplace, but that’s not necessarily a bad thing. In this day and age, people want more out of their workplace than just a decent salary and flexible company policies. Thankfully, it doesn’t have to be difficult or expensive to get everyone to enjoy their workday.

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Tip of the Week: How to Delete Your Mobile Files with Dumpster App

b2ap3_thumbnail_dumpster_app_400.jpgAndroid smartphones are at the top of the mobile market, but they have a flaw which some people don’t even realize is there - the lack of a recycle bin. Anything deleted is unlikely to be recovered, which can be seriously inconvenient for many people. What if you accidentally delete something important? Thankfully, there is a fix to this problem in the form of an app called Dumpster.

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